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Re: Can not log into lightroom mobile on desktop or iPad!?

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Thanks for the reply greule. Here is the log.. Hopefully it will help.

 

Thanks again.

 

Lightroom Sync Diagnostic Log

Generated: 2014-05-12T15:29:40 -0400

App has been running for 51 seconds.

This information will be used by Adobe engineers to help diagnose the problem you are reporting.

 

Table of Contents

  1. Platform Description
  2. HTTP Client : ( unknown )
  3. HTTP Client : AgWFSyncModelsImp.lua
  4. HTTP Client Imp: WFHttpClientImp.lua
  5. Messaging Processors
  6. Activity Center UI

 


Platform Description

(empty table)


HTTP Client : ( unknown )

  • connections:
    • 1: uploadsRequested
    • 2: uploadsDispatched
    • 3: downloadsRequested
    • 4: downloadsDispatched
  • timings:
    • 1: GET
    • 2: PUT
  • totalHttpTime: 0

   


HTTP Client : AgWFSyncModelsImp.lua

  • connections:
    • 1: uploadsRequested
    • 2: uploadsDispatched
    • 3: downloadsRequested
    • 4: downloadsDispatched
  • timings:
    • 1: GET
    • 2: PUT
  • totalHttpTime: 0

   


HTTP Client Imp: WFHttpClientImp.lua

  • counts:
    • 1: GET
    • 2: PUT
  • timings:
    • 1: GET
    • 2: PUT

   


Messaging Processors

  • AgWFSyncModelsImp.lua: GC size = 1798K (after GC = 1772K), peak size = 1798K
  • WFDiagnosticLogImp.lua: GC size = 1228K (after GC = 1206K), peak size = 1228K
  • WFHttpClientImp.lua: GC size = 1218K (after GC = 1217K), peak size = 1218K
  • AgKSSystemNotificationsImp.lua: GC size = 1134K (after GC = 1131K), peak size = 1134K
  • KSKeychainServiceImp.lua: GC size = 1133K (after GC = 1131K), peak size = 1133K

   


Activity Center UI

  • loginDialog:
    • navigateSteps: (empty table)
  • ozTokens:
    • deviceTokenForCatalogCalls:
      • 1:
        • result: (token redacted)
        • status: data
        • timeAtStart: 2014-05-12T15:28:54.730
        • timeResolved: 2014-05-12T15:28:54.796
        • timeSignaled: 2014-05-12T15:28:54.796
    • storeTokenCalls: (empty table)
  • serverStatus: (empty table)
  • userInfo:
    • daysRemainingInTrial: false
    • hasValidConnectionToOz: false
    • isSyncingUserInfo: false
    • shouldSyncUserInfo: false


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