Yes, AME was working properly before. It seems to have happened after I installed the very latest update to AMECC14, however. I'm not sure if that's what did it in though.
This is what I'm seeing– "Presets" isn't even a folder, it is an alias file. Could that be my problem? Will AME re-create those files if I just erase all of the "8.0" folder's contents and re-launch AME? I'm confused, because I assumed uninstalling AMECC14 and doing a fresh re-install would do the trick, but maybe not.
Here are my Adobe folder permissions, Adobe Media Encoder folder's permissions, and the 8.0 folder's permissions. I am seeing Read & Write permissions for my username, but for "everyone" it says "Read Only" – could that be an issue as well?
Thanks so much for your help MMeguro!