Hi,
I've had FM 8 since 2008, and it's always worked fine, but since I upgraded to Windows 8 a couple of months ago, FM has started crashing randomly. It wasn't so frequent at first, and the symptom of the crash made me think it was just slow (it will suddenly say "Not Responding" at the top of the FM application). That can happen with anything, and it usually means that something is temporarily hogging the system or slowing it down for some reason. But in this case, FM never comes back from the not-responding state. If I click on the application, everything goes gray. Eventually I have to exit the program or kill it through the task manager.
Here's mybasic info:
System: Dell - 64-bit processors (2), 4 GB (3GB usable) RAM
OS: Windows 8 Pro, 32-bit
FrameMaker: 8.0p266
I saw a similar post from 3 years ago, of FM 8 crashing in Win 7. There were several responses with suggestions, but I know that Win 8 is different from 7, so I'm not sure those suggestions will apply here. The incompatibility between FM 8 and the 64-bit processor (mentioned in the other thread) sounds quite possible, but I'm not sure what to do about it.
Thanks,
Joyce Wermont