nfo: You are now chatting with Imran.
Imran: Hello! Welcome to Adobe Customer Service.
Imran: Hi Joseph.
Imran: How may I assist you today ?
joseph gollie: Need to cancel my annual subscription. Here is my order no. (AD013360671
info: Your chat transcript will be sent to SGTJOEBOY@FRONTIER.COM at the end of your chat.
Imran: May I know the reason for the cancellation ?
joseph gollie: too difficult to use
Imran: I apologize for the inconvenience.
Imran: We are sorry but Adobe.com and related services are experiencing system maintenance( Friday August 1 8:00 PM through Sunday August 3, 10:00 AM PT). Our apologies for the inconvenience and request you to check back on Sunday as our IT/Web team is working on this.
joseph gollie: ok
Imran: Do you have any further questions for me ?