No one here has the ability to cancel your membership. Try thr following help document for info...
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
If that fails to get you the desired result try Cloud support thru chat.
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
