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Problems opening up RAW files in the Adobe elements 12 editor

I just installed Elements12 on my Windows Desktop.

Operating System Windows XP SP3, Quad Core Processor 2.4GhZ, 3Gb RAM (based on these spec, I should be meeting minimum system requirements)

My camera's RAW format (Rebel 4Ti, CR2) is supported by the installed Camera RAW version (8.0.0.xx).

I had no problems opening up the RAW file into Camera Raw. I performed the basic adjustments and save the image as a .DNG file. No problems so far.

(1) I then tried to open the RAW file into the Elements Editor by clicking on "OPEN Image" in Camera RAW. I goes the error message that this action could not be completed due to a program error.

(2) I also tried to open the .DNG file directly. I got an error message telling me I had not enough RAM to complete this action (see above, I have 3Gb installed)

 

Can anybody advise me what to do, or what the problem is>

 

Thanks.


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