Hi Barbara,
I gave the story a few days ago, but I don't know how to reconnect to
that thread. After about 90 days of running on a new Dell Win 7 system,
PSE 12 reverted to the trial version. I got Dell support to try to find
the problem. After two days of work, uninstalling and reinstalling PSE
12, it quit working entirely. Dell says the problem is with the program,
not the computer.
With no one to talk to except this forum, I have been searching for
solutions. I did normal reinstalls from both Dell and Adobe sites, all
to no avail. Since all of the Adobe files are lumped in one folder, and
I seem to recall clicking on an upgrade screen near the time this
started, I decided to put PSE 12 in its own folder.
With any other .exe file, clicking on the file will normally launch the
program, even if the shortcut is not properly directed. Nothing works
with PSE 12 as it is now installed.
Got any ideas?
Jim Nichols
Tullahoma, TN USA